Akari Collective — Terms & Conditions

Last updated: June 5, 2026

Welcome to Akari Collective (“Akari Collective,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of shopakaricollective.com (the “Site”) and any purchases you make from us. By browsing the Site or placing an order, you agree to these Terms. If you don’t agree, please do not use the Site.

We’re a small, founder-led business based in Airlie Beach, Queensland, Australia (ABN 88 139 343), serving customers in Australia, the United States, and other supported regions.

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1. Who can shop with us

You must be at least 18 years old (or the age of majority in your region) to place an order. By ordering, you confirm that:

• You meet this requirement
• The billing and shipping information you provide is accurate and complete

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2. Products

We curate wellness and lifestyle products sourced from trusted suppliers. We aim to display accurate colours, sizes, and descriptions, but slight variations may occur due to screen differences, supplier variations, or manufacturing tolerances.

Product availability may change without notice. We reserve the right to:

• Limit quantities
• Discontinue items
• Update product information
• Correct errors or inaccuracies at any time

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3. Pricing & payment

• All prices are listed in U.S. dollars (USD) unless otherwise stated.
• Taxes, duties, and shipping fees are shown at checkout.
• Prices may change at any time, but the price at checkout is the price that applies to your order.
• Payment is taken in full at checkout.
• If your payment is declined or reversed, we may cancel your order.

In the rare case of a pricing or typographical error, we may cancel the affected order and issue a full refund, even after order confirmation.

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4. Orders & acceptance

Your order is an offer to purchase. We accept it once we send an order confirmation email and the order enters processing.

We may decline or cancel an order at our discretion, including if:

• A product becomes unavailable
• The order appears fraudulent
• Shipping restrictions apply
• There is an error in product or pricing information

You have a 2‑hour window after placing an order to request changes or cancellation by emailing support@shopakaricollective.com. After that, orders enter processing and cannot be changed.

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5. Shipping & delivery

Shipping terms, processing times, delivery windows, and damage/loss claims are covered in our Shipping Policy, which forms part of these Terms.

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6. Returns & refunds

Returns and refunds are governed by our Refund Policy, which forms part of these Terms.

In short:

Contact support@shopakaricollective.com within the stated window with your order number and photos (if applicable), and we’ll help resolve the issue.

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7. Intellectual property

All content on the Site — including the Akari Collective name, logo, product photography, copy, graphics, and design — is owned by or licensed to Akari Collective and protected by Australian, U.S., and international intellectual property laws.

You may not copy, reproduce, republish, or use any content for commercial purposes without our written permission.

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8. Your account

If you create an account, you are responsible for:

• Keeping your login details secure
• All activity that occurs under your account

Notify us immediately if you suspect unauthorized access.

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9. Acceptable use

You agree not to:

• Use the Site for unlawful purposes
• Attempt to gain unauthorized access to our systems or other users’ accounts
• Use bots, scrapers, or automated tools to access the Site
• Resell our products without written permission
• Submit false, misleading, or fraudulent information

We may suspend or terminate access if you breach these Terms.

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10. Product disclaimers

Our wellness and lifestyle products are intended for general personal use only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

Always consult a qualified healthcare professional before starting any new wellness routine, especially if you are pregnant, nursing, taking medication, or managing a health condition.

Pet products are intended for general use with healthy pets. Consult your veterinarian if your pet has special needs or health concerns.

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11. Limitation of liability

To the fullest extent permitted by law:

• The Site and our products are provided “as is” and “as available.”
• We make no warranties, express or implied.
• Akari Collective is not liable for indirect, incidental, special, consequential, or punitive damages.
• Our total liability for any claim related to an order will not exceed the amount you paid for that order.

Nothing in these Terms limits your rights under Australian Consumer Law (ACL) or other applicable consumer protection laws.

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12. Indemnification

You agree to indemnify and hold Akari Collective, its founder, and affiliates harmless from any claims, damages, or expenses (including reasonable legal fees) arising from:

• Your breach of these Terms
• Your misuse of the Site
• Your violation of any law or third‑party rights

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13. Third‑party links

The Site may contain links to third‑party websites or services. We do not control or endorse them and are not responsible for their content, policies, or practices. Access them at your own risk.

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14. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will always reflect the most recent version.

Continued use of the Site after changes means you accept the updated Terms. For material changes, we may notify you by email or through a notice on the Site.

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15. Governing law

These Terms are governed by the laws of Queensland, Australia, without regard to conflict‑of‑law principles.

By shopping with us, you agree that:

• Any dispute will first be addressed through good‑faith communication with us at support@shopakaricollective.com
• If unresolved, disputes will be handled in the courts of Queensland, Australia, unless a mandatory consumer law in your region requires otherwise

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16. Severability

If any part of these Terms is found to be unenforceable, the remaining sections remain in full effect.

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17. Contact us

Questions about these Terms?

Akari Collective

Email: support@shopakaricollective.com

Response time: 2–3 business days (Mon–Fri AEST)

Based in Airlie Beach, QLD, Australia · ABN 88 139 343