Akari Collective — Privacy Policy

Last updated: June 5, 2026

At Akari Collective (“we,” “us,” “our”), your privacy matters. This Privacy Policy explains what information we collect when you visit shopakaricollective.com (the “Site”) or place an order, how we use it, who we share it with, and the choices you have.

We’re a small, founder-led business based in Airlie Beach, Queensland, Australia (ABN 88 139 343), serving customers in Australia, the United States, and other supported regions.

---

1. Information we collect

Information you give us directly

• Name, shipping and billing address, email, and phone number
• Order details and purchase history
• Account login details (if you create an account)
• Messages you send us (support emails, contact forms, reviews)
• Marketing preferences

Information collected automatically

• Device and browser type, operating system, IP address, general location (city/region)
• Pages viewed, links clicked, time on site, referring site
• Cookies and similar tracking technologies (see Section 6)

Information from third parties

• Payment confirmation details from payment processors (we never see or store your full card number)
• Shipping and tracking updates from suppliers and carriers
• Analytics and ad performance data from platforms like Meta, TikTok, Pinterest, and Google

---

2. How we use your information

We use your information to:

• Process and fulfill your orders, including sharing details with suppliers and shipping carriers
• Send order confirmations, shipping updates, and customer service replies
• Manage your account and preferences
• Send marketing emails/SMS (only if you opt in — unsubscribe anytime)
• Improve the Site, our products, and your shopping experience
• Run and measure advertising on platforms like Meta, TikTok, Google, and Pinterest
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations (tax, accounting, consumer protection, Australian Privacy Act requirements)

---

3. Who we share it with

We do not sell your personal information. We only share it with trusted partners who help us operate:

• Shopify — our e‑commerce platform (hosting, checkout, order management)
• Payment processors (Shopify Payments, PayPal) — secure payment handling
• Suppliers & fulfilment partners (e.g., AutoDS) — to pack and ship your order
• Shipping carriers (Australia Post, USPS, UPS, FedEx, DHL, and supplier-side carriers)
• Email & SMS platforms (e.g., Omnisend)
• Analytics & advertising platforms (Google Analytics, Meta, TikTok, Pinterest)
• Professional advisors (accountants, lawyers) when required
• Regulators or authorities when required by law or to protect our rights

These partners only receive what they need to perform their services and must keep your data secure.

---

4. International data transfers

We’re based in Australia, our suppliers and carriers operate in Australia, the U.S., and other regions, and our service providers are global.

This means your information may be transferred to and processed in countries outside your own.

Where required (e.g., under the Australian Privacy Act 1988), we take reasonable steps to ensure your data remains protected, including working with reputable platforms that use industry-standard safeguards.

---

5. How long we keep your information

We keep your information only as long as necessary to:

• Fulfill your orders and provide support
• Meet legal, tax, and accounting requirements (typically 5–7 years for order records)
• Maintain your account while it’s active

When no longer needed, we delete or anonymize your data.

---

6. Cookies & tracking

We use cookies and similar technologies to:

• Keep your cart and session working
• Remember your preferences
• Measure how the Site is used (analytics)
• Show you relevant ads on other platforms (Meta, TikTok, Google, Pinterest)

You can control cookies through your browser settings or our cookie banner (where shown).

Blocking cookies may affect Site functionality, including checkout.

---

7. Your privacy rights

Your rights depend on where you live.

Australian customers (Australian Privacy Act 1988)

You may have the right to:

• Access the personal information we hold about you
• Request corrections
• Make a complaint to the Office of the Australian Information Commissioner (OAIC)

U.S. customers (state privacy laws)

Depending on your state, you may have the right to:

• Access your information
• Correct inaccuracies
• Request deletion
• Opt out of marketing
• Opt out of “sale” or “sharing” for targeted advertising
• Limit use of sensitive information

We do not sell personal information for money.

Some advertising tools may be considered “sharing” under certain U.S. state laws — you can opt out via our cookie banner or by contacting us.

How to exercise your rights

Email support@shopakaricollective.com with your request and the email used on your order.

We’ll respond within 30 days.

---

8. Children’s privacy

The Site is not intended for anyone under 16.

We do not knowingly collect information from children.

If you believe a child has provided information, contact us and we’ll delete it.

---

9. Security

We use industry-standard safeguards, including:

• Encrypted connections (HTTPS)
• Secure, PCI-compliant payment processing
• Access controls and monitoring

No system is 100% secure, but we work hard to protect your information.

---

10. Third‑party links

The Site may contain links to other websites.

We’re not responsible for their privacy practices — please review their policies before sharing information.

---

11. Changes to this policy

We may update this Privacy Policy from time to time.

The “Last updated” date will always reflect the latest version.

For significant changes, we may notify you by email or a notice on the Site.

---

12. Contact us

Questions, requests, or concerns about your privacy?

Akari Collective

Email: support@shopakaricollective.com

Response time: 2–3 business days (Mon–Fri AEST)

Based in Airlie Beach, QLD, Australia · ABN 88 139 343